Whereas Hyatt’s IT remains as unreliable as ever, Hilton has really stepped up theirs, just like they have stepped up pretty much everything else. Take, for instance, the HHonors app for Windows laptop/desktop (henceforth desktop app for short), which is relatively new and may not be common knowledge because I found out about it quite accidentally. If you have a laptop/desktop running Windows 8.x or Windows 10 (does not work on anything lower), you should download the desktop version of the HHonors app. It is absolutely slick. All the info is at your fingertips, with an incredibly intuitive GUI. The ‘look and feel’ is more like that of a smartphone app than that of a desktop app, and that is because it is adapted from the HHonors app for Windows phone. Below is how it looks. 1. When you launch it on your desktop it comes up fullscreen: (click on any of the images to enlarge) 2. After you login. You can view all your reservations, get your account information, do a new booking, or explore current HH offers. 3. Let's say you select "View all reservations". That takes you to all your upcoming, past and cancelled stays on the same page, with links for receipts or checking in online (here I selected to see more past stays and those are displayed on the right -- a very "flat" presentation, as opposed to the usual "layered" presentation.) 4. Selecting an upcoming stay takes you to all the info about that booking, including the location of the hotel on a map, picture and details of the room booked, etc, etc, etc... 5. Selecting "View account information" takes you to the following view, where all your account info can be accessed very conveniently: On the left, you have a program feature for which information is available; in the middle, it lists the options available for that feature; and on the right it provides information on the selected option -- very "flat". Select Hotel benefits on the left, as I did, and it lists all the Hilton brands in the middle; then if I click on any brand (Hilton Hotels & Resorts, in this case), I get the associated hotel benefits on the right. You can view your HH membership card, all points activity, etc... It is all there, "locally", fast, at your fingertips. Rather than the standard "layered' presentation found on most websites that requires multiple clicks to get you to what you are looking for, this app's presentation has been considerably "flattened". The result is greater efficiency. Get it. Here's where and how: https://www.microsoft.com/en-us/store/apps/hilton-hhonors/9wzdncrdljrp#app-details The app works on these supported OSes: Windows 10 Windows 8.1 Windows 8 Windows Phone 10 Windows Phone 8.1 Windows Phone 8 Windows Phone 7 From your desktop running a supported OS, go to the link above and click on "Get the app".