Funky award booking

Discussion in 'US Airways | Dividend Miles' started by viguera, Dec 13, 2011.  |  Print Topic

  1. viguera
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    viguera Gold Member

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    I think I'm going to call them even thought the "details" screen shows up ok... :)

    oops.JPG

    I couldn't change this award on the site so I called them, and the CSR spent a loooong time working on this. Not sure what the story is there, but I obviously want to make sure there are no funky issues when I show up for travel... :)

    Has anybody seen anything like this before?
     
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  2. JohnDeere19
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    JohnDeere19 Gold Member

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    Wow, what were you trying to book there? Is that supposed to just be an NYC-PHX-HNL and back trip?
     
  3. viguera
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    viguera Gold Member

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    Originally I booked JFK-PHX-HNL, but then had to move it up 2 weeks. They showed no availability on the leg to PHX on the 14th, so I had them move it to EWR instead.

    I called now and was told that this screen shows the "history" of the award, which is ridiculous because I've never seen this before, and I would imagine the CSR didn't actually "commit" the changes while she was searching around for availability.

    Either way, I was told that the details screen is the valid one, where it shows only one flight EWR/PHL/HNL roundtrip, so I'm hoping everything is good. :)
     
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  4. phlwookie
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    phlwookie Silver Member

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    I've seen this before on itineraries with changes, and particularly multiple changes and/or flights held rather than immediately ticketed. Never had problems traveling.
     
  5. Sean Colahan
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    Sean Colahan Gold Member

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    I have similar showing on an upcoming trip. PVD-PHL-BDA-PHL-PVD-PHL-CDG-PHL-PVD. Initial trip booked to Bermuda, then changed to Paris. Details show up fine when you click on the itinerary.
     

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