Frequently Flying - United’s virtual agent, Continental’s E+, American Eagle fined, bloated...

Discussion in 'Blogstand' started by BoardingArea, Nov 19, 2011.  |  Print Topic

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    In other airline, hotel and travel industry news this week… United Airlines has signed with Next IT to create a virtual assistant on United.com, similar to Continental’s “Ask Alex.” “Next IT will provide a natural, or every-day, language solution to create an exceptional customer...
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