Frequently Flying - United’s Smisek Apologizes, Front-end Improvements Coming to SHARES

Discussion in 'Blogstand' started by BoardingArea, Aug 1, 2012.  |  Print Topic

  1. BoardingArea

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    Tidbits of information about forthcoming improvements to SHARES, the reservations system for United Airlines, were revealed during the second quarter earnings call last week. In addition to apologizing for a range of customer disservice issues we’ve all experienced since March 3 (seat assignments...
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