Frequently Flying - Missing an upgrade due to a lazy gate agent

Discussion in 'Blogstand' started by BoardingArea, Feb 2, 2012.  |  Print Topic

  1. BoardingArea

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    I’ve grown accustomed to the inconsistency I experience and witness when flying these days. From above and beyond service all the way down to outright rudeness, it’s not one specific work group that’s exempt from the swings of customer service etiquette. Last week I observed the laziness of a...
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