Many hotels that I stay out deliver a complimentary bottle of wine the day of arrival or the next day. But what happens if you don’t drink alcohol? I stay at Hilton and Marriott a lot each year and am top level in both programs. Yet I still get complimentary wine delivered to my room. Why can’t they have a system to note hey this guy doesn’t drink wine? For me, I would be mega happy if I was given a complimentary diet coke and keep the fruit basket, chocolates and wine. Unfortunately today’s major hotel chains don’t have systems in place to know their guests and deliver a personalized experience. Oh, and keep the newspapers, they only go directly in the trash. I read online.