for best customer service in Europe! I really do think they deserve it after that past years struggling with less staff and they really do their best, for me.., congrats EB. Airline Best Customer Service [Europe / Africa] SAS EuroBonus Posted on April 25, 2013 - 6:55 pm A value vote of 8.62! “All the way from Stockholm. This is the third time SAS EuroBonus has won a Freddie Award for Best Customer Service in Europe / Africa. EuroBonus reaches out to its members on Twitter, Facebook and YouTube and is readily available on the phone and via email. Members are satisfied with how EuroBonus responds to their needs and gives the program high marks for customer service.