Just completed a recent stay at the Four Seasons Vancouver. Results as follows: Arrival- I took the Canada Line service from the airport to the Centre of the city- only 24 minutes door to door and then a quick walk across the street to the Four Seasons. Checkin- Very effecient. Welcomed back. Curiously no explanation of Virtuoso benefits at all although I did receive a one class upgrade. Room- Good. Not Great. Minor annoyance that the minibar is completely empty "for your convenience". This is one of the last Four Seasons still to have the combo bath/shower FYI and you can tell the bathroom was built in an era when hotels had different ideas about what a bathroom should be. The rooms were all refreshed prior to the Olympics so the hotel is in good shape. Internet- Terrible. Login has a pop up window that comes up everytime your browser refreshes. Speed is very slow unless you choose the more expensive option. Room Service- Excellent. On Time and as ordered. Yew (Restaurant)- High Point of the hotel. Very good lobster and excellent service. I would come back for this alone and ate there twice during a 4 day stay. Drycleaning- Good service although very expensive by Vancouver standards ($14 for a shirt + taxes). Virtuoso benefits- The night before checkout the hotel delivered a letter outlining the benefits. They were all honored however so no issues. Checkout- One accidental charge posted however removed immediately when I pointed it out. Conceirge- Did not use as I used to live in Vancouver. Overall Verdict- This is still my choice hotel in Vancouver- the ShangriLa certainly has a better physical property however service is a disaster, and my understanding is that the Hotel Georgia is still working a lot of bugs out. My one real complaint I would like the hotel to fix is the Internet- please get rid of the service with popup windows and include it in the rate. My one big compliment is to Yew which has broken the mould of boring Italian restaurants at many Four Seasons and is a true destination restaurant in the heart of Vancouver with excellent food, service, and ambience.