Four Points Fallsview, Niagara Falls, Ontario

Discussion in 'Starwood | Preferred Guest' started by Cdn_Viaggiatore, Apr 4, 2011.  |  Print Topic

  1. Cdn_Viaggiatore

    Cdn_Viaggiatore Active Member

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    Hi everyone. First time poster here. A big thank you to all who have shared your knowledge – I've learned so much!

    I recently returned from a quick two day trip to Niagara Falls and wanted to share my experience. I usually stay at the Sheraton On The Falls as they have been exceptionally great with upgrades (always to a Fallsview room – even with lowly SPG Gold or Preferred Plus status) but I decided to try the new Four Points adjacent to the Fallsview casino. I needed some activity in my SPG account otherwise my SPG points were set to expire.

    Finding the entrance to the hotel can be tricky – it's at the back of the hotel, not on the main street. I parked my car in the lot while I checked in and then proceeded to move it to the casino parking lot across the street.

    The walk from the casino parking lot is much quicker than at the Sheraton On The Falls. However, the hotel is still in construction mode and I did have to walk through a construction area on the way to the hotel elevators.

    My room was dated and had very poor sound proofing. Guests in the adjacent hotel room were easy to hear. I needed earplugs to sleep at night.

    Issues

    1. Housekeeping: minor issue – I had to ask twice for non-allergenic pillows to be delivered.

    2. Elevator: major issue – The elevator broke down while going up to my floor, phoned from the elevator to notify them and managed to get out by prying open the doors.

    3. Hot/Cold Water: major issue – It was extremely tricky to get water temperature adjusted. It was either extremely cold or scalding hot. I contacted maintenance and talked to staff at front desk – they said no one else mentioned anything. The issue was never resolved.

    Overall, the hotel can be booked for an inexpensive rate providing a cheap way to get a stay credit. And it is convenient for access to the Fallsview casino. For me, because of the water temperature issue, I will not be returning.


    Parking Tip – I dined at the Fallsview Casino Grand Buffet and had my Players Card validated for free parking. I was told its valid for 12 hours from the time you dine. This is new and in addition to being able to play slots, etc. to earn free parking. It worked great - buffet breakfast for $12 plus tip and free parking!
     
    unclepants and Exit Row like this.
  2. sobore
    Original Member

    sobore Gold Member

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    Thanks for the nice report Cdn_Viaggiatore! As an alternative to the Falls view and for those who want to save a little cash / avoid the crowds try the Four Points by Sheraton St. Catharines Niagara Suites.
    It is about a 20 minute drive to the falls, and a fairly decent place when I stayed there 3 years ago.
     
  3. OCP
    Original Member

    OCP Silver Member

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    I stayed here recently. Apparently the hotel has added a brand new 10 storey tower as of a few months ago. I was given a room on the 9th floor facing towards the falls. They said this was an SPG floor but I did not see any signs. There are now 3 banks of elevators. They new tower uses the bank C elevators. I'm surprised that they didn't make the building higher than 10 floors because all I could see was the mist rising from the falls since I was not high enough to see over the casino's parking lot (across the street) to see the actual falls. However, we did have a great view of the fireworks show that they have some nights during the summer. The entire building was brand new. The room was a decent size - 2 queen beds and a 32" LCD TV. The bridge to the casino is pretty much complete. There is still some construction going on outside and they are working on a new Starbucks near the entrance to the bridge. I have stayed at this hotel when it was a Fallsview Plaza - the older rooms were not nearly as nice as these new rooms. I would stay here again. My pictures didn't turn out very well but I'll post them anyways.
     

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  4. jeff3380
    Original Member

    jeff3380 Silver Member

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    i agree. i stayed in the new tower, and my uncle stayed in the old tower. the old tower is the only way to get a "falls view" if that matters to you, because only the old tower has more than 10 floors. but the rooms in the old tower are very dated (still have i think marriott/renaissance colors, etc). The new tower was very nice. i had 2 different rooms for 2 different nights there - one 2 queens, and one which was a king with a hot tub. both were very nice and i would definitely go back. no water issues for me.

    only issue i have is that there is no safe in any of the rooms (according to service express).

    -J
     

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