Flying With Fish - Southwest Airlines & Lessons In Social Media Crisis Communications

Discussion in 'Blogstand' started by BoardingArea, Jul 22, 2013.

  1. BoardingArea

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    Media relations and corporate communications are a 24/7/365 cycle. No one knows when an incident will occur, but when one does occur companies must be ready to react, especially an airline. On the 6th of July 2013 Asiana Flight 214 landed short at San Francisco International Airport,...
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