Flying on a Mistake Fare? You’re Not a Customer Whose Business We Want to Incentivize.

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  1. BoardingArea

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    American is honoring recent business class mistake fares to China. But those fares are front of mind as the airline rolls out new bonuses for premium customers -- and AAdvantage is going out of its way *not* to award mistake fare passengers even more than they are already are. Is this a good strategy? Is it fair? Continue reading Flying on a Mistake Fare? You’re Not a Customer Whose Business We Want to Incentivize....

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