Flight Credit Request and Status

Discussion in 'Air Canada | Aeroplan' started by YULtide, Dec 22, 2013.  |  Print Topic

  1. YULtide

    YULtide Gold Member

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    Mrs YULtide and I went to Asia a few weeks ago and after we returned, for some reason all segments posted to my Aeroplan account, but Mrs account is still missing three, for a total of over 11,000 miles.

    RIght now, Mrs has 19,000 AQM, but with the credit will be well over the top for Prestige status next year. We have made the credit request. Does anyone know if these AQM once posted will count toward 2014 status? Or if they're not posted until after Jan 1 will they be counted toward 2015?
     
  2. maradori
    Original Member

    maradori Silver Member

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    It should count towards 2014 status, I think.

    Be prepared to wait a while though. Aeroplan is about 2 months behind on processing flight credit
     
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  3. mtlfire

    mtlfire Gold Member

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    They will count for the year earned (2014)
     
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  4. YULtide

    YULtide Gold Member

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    Thanks for the info. Much appreciated.

    Funny thing is that my CA miles posted before my AC miles both directions.

    A related question:

    I have earned a threshold gift, one option being some bonus AQMs. If I wait until January to claim it, will they count toward my 2015 status?
     
  5. mtlfire

    mtlfire Gold Member

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    This one I have no idea. But typically any AQM always counts for the year earned, and not the year claimed. So I would think 2013 -- but I've never selected this as an option.
     
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  6. YULtide

    YULtide Gold Member

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    I'll give it a try, then, and see what happens.
     
  7. YULtide

    YULtide Gold Member

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    My original question is now moot. The miles have posted already!
     
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  8. wannaflyaway

    wannaflyaway Member

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    Looks like they made an effort for the holidays! :)
     
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  9. BlondeBomber
    Original Member

    BlondeBomber Silver Member

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    request made first week of November, credit showed up third week of December for my SO for our Oct 23rd VIE-FRA flight. I got mine credited in early December after making a call to the SE desk (showed up the day after I phoned).
     
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  10. maradori
    Original Member

    maradori Silver Member

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    :O!!?? The SE desk can manually do retro credit!? :eek:
     
  11. BlondeBomber
    Original Member

    BlondeBomber Silver Member

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    Well I'm not sure we actually have a "desk" anymore, just agents that get to answer our calls first. Nevertheless it was fixed fast!
     

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