Fliers Slam Gogo's Internet Monopoly

Discussion in 'Travel Technology' started by sobore, Oct 4, 2012.  |  Print Topic

  1. sobore
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    sobore Gold Member

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    Gogo, the in-flight Internet provider, stifles competition and stiffs passengers with long-term airline contracts, a class claims in federal court.

    The first of Gogo's exclusive airline contracts does not expire until 2018, lead plaintiffs Joel Milne and Joseph Strazzullo say.

    This leaves major airlines, and their passengers, stuck with a provider that charges up to $17.95 for in-flight Internet service, according to the complaint in the Central District of California.

    "These exclusive contracts have the purpose and effect of thwarting competition on the merits and on price, and have permitted Gogo to charge supra-competitive prices on consumers like plaintiffs and the members of the class they seek to represent," the 22-page complaint states.

    Gogo allegedly communicates with commercial planes by using air-to-ground technology to transmit signals in a "general vertical direction."

    Competing providers use a less expensive satellite-based system and they offer faster broadband speeds and uninterrupted worldwide service, according to the complaint.

    Southwest Airlines' in-flight Internet provider, Row 44, has an unlimited satellite based service for $5, according to the complaint.

    Gogo, by comparison, allegedly charges $17.95 for fights longer than three hours or $9.95 to get online via mobile device.

    Read More: http://www.courthousenews.com/2012/10/04/50963.htm

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