I stayed at the Empress in April. I arrived via seaplane, and the Empress is smack dab in the heart of Victoria, right next to the main harbor. It has a very grand, historic appearance, and has two sections: the older, ivy-covered main building and the newer, taller addition. The hotel was very luxurious and grand, and I had booked a regular king-size rate. I was "upgraded" from a regular King to a Harborview Queen. Smaller bed, better view, I guess it was an upgrade. I was also checking in early, so perhaps the other upgrade would have been better. Who knows. The staff is very, very pleasant and helpful. I like how diligent they were, and were very accommodating. They helped me get the BMW bike, kept me apprised about the Victoria Clipper, and were able to direct me around Victoria. First rate. They even arranged for late checkout to around 2:30pm. The room itself was very quaint. Nothing super nice, but it was definitely an older room remodeled. It is a historic hotel. Nothing really to complain about, but nothing to rave about either. The view of the harbor was very nice. No HD on the TVs (lack of HD feed?). Amenity given was a chocolate dessert with some biscuits. Was very good. The facilities were great. Good exercise room, and nice pool and jacuzzi. I had afternoon tea in the tea room, which had great atmosphere. Live music, and it just exuded presence. Friends of mine in Victoria say the White Heather has better afternoon tea (and is way cheaper), but I had a very pleasant experience and thought most of the tea food was very good. Service was excellent. Never tried any of the restaurants here. Hotel also has a variety of shoppes and is connected to the convention center. All-in-all, a great place to stay in Victoria, unless you are looking for an ultra-modern hotel.