Stayed here family day (or presidents' day) weekend 2011 with my wife. 2 night stay using 2 Plat Free Night certs. Overall very enjoyable stay - here is the detailed review... Service: 4/5 Overall service was just okay but service at the spa was top-notch and increased my overall rating. There was a short line at check-in and despite having a FPC desk, it seemed like they were just taking people on a first-come, first-served basis. Room was ready at 130pm and they had us in a Casita king suite (used a Plat Suite Upgrade cert). Overall, it was a reasonable amount of time for check-in. Room was tidy although no sign of Platinum amenity or Fairmont Fit. When we left for the afternoon, I told the front desk that the stuff was missing and also requested that they drop-off Fairmont Fit for my wife as well. Everything was in the room waiting for us when we returned later that evening. Thought the amenity was very creative and fun use of fruit, fondant, jelly beans and brown sugar (see attached picture). Spa service was courteous, attentive, and was what I needed/wanted The self-parking garage was full one evening and they valet'd my car for the self-park rate. As an aside, the Casitas are at one end of the property which makes using the valet very inconvenient since you have a long walk back to/from the lobby (where the valet is). Rooms: 4/5 The Casita king suite is very spacious - there is a living area, fireplace, king bed, etc. The washroom is very large with double sink, tub and shower. I liked how these suites were tucked away at one end of the resort and had a nearby pool. However, nothing terribly memorable about the room. Restaurants: N/a Only had breakfast one morning which was satisfactory but didn't try La Hacienda (which is supposed to have excellent Mexican) or return to Bourbon Steak (Michael Mina restaurant which I enjoyed during my last trip). Spa/Amenities: 5/5 Awesome even based on what I used and there's a lot of other things I didn't use. Great Willow Stream Spa - Enjoyed the private outdoor pool and heated waterfall, went for a soak in both the hot and cold jacuzzi, and used the steam room. Did not try the dry sauna or the aromatherapy meditation room. Really liked the selection of teas available to spa guests. Multiple pools throughout the property (near lobby, east pool with water slides, more private pool in the casitas area and one inside the spa). Short (complimentary) shuttle to the two TPC courses that are nearby. Location: 4/5 Highly dependant on where you're spending your time but you'll need a car. We mostly spent time in the Scottsdale area so it's within a 15min drive to most Scottsdale things to do (Old Town, Fashion Square Mall, Scottsdale golf courses, etc). About a 30min drive to the airport which is pretty close to downtown Phoenix (e.g., where the sports stadiums are).