Fairmont Pacific Rim (Vancouver)

Discussion in 'Fairmont | President's Club' started by Jasper2009, Feb 16, 2011.  |  Print Topic

  1. Jasper2009
    Original Member

    Jasper2009 Silver Member

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    And here are a few photos of the Fairmont Pacific Rim in Vancouver - definitely one of my favourite Fairmont properties!

    The hotel has just opened in early 2010 in time for the Winter Olympics and is located on the waterfront at Coal harbour.




    rooms / suites:

    Rooms are very modern with electric panels for lighting, bathroom mirrors have a TV etc.. Service during all of my stays was excellent and the staff always amkes sure I warmly greeted back.

    Rooms are 400sq.ft and typically have one or two beds, a desk and a large bathroom with sink, toilet, bathtub and walk-in shower.

    Most suites are 800sq.ft.-900sq.ft. and have a separate, spacious living room.

    Some rooms and suites also have a private patio, though boooking one o fthose rooms (escept for the Poolview rooms/suites) can be a bit of a challenge.

    Gold Lounge:

    If you have a chance staying on the Gold floor (located on the 18th/19th floor IIRC) I can definitely recommend it: good breakfast offering, nice selection of evening canapes (sushi, smoked salmon, antipasti etc.), excellent service and fantastic views from the patio:



    Poolview Suite:



    All poolview rooms / suites have a private patio, some with a very nice sitting area/fireplace:



    SkyDeck suite:

    The SkyDeck suite is located on the 7th floor and consists of a (standard) 800sq.ft. suite and a huge patio:



    Overall a fantastic property I can recommend to anyone visiting Vancouver!
    tcook052 likes this.
  2. Here's a review from my first visit to VPR in April 2010:

    My wife and I visited the Fairmont Pacific Rim for 2 nights in April 2010. We were celebrating a recent achievement in her studies and had let the hotel know in advance. We had a wonderful stay from the moment we checked-in to the when we left Vancouver. The service was personal – staff did many little things to acknowledge our travel preferences – and rooms were extremely comfortable. This will become the only hotel I stay at in Vancouver when I visit as I believe they have something special going here. I apologize for the length in advance but I really liked it here and want you all to know it! -- quank

    Service (5/5):
    • Our room wasn’t ready when we arrived at 8am but the staff gladly stored our bags and the agent who checked us in said she’d call me when the room was ready (which she did a few hours later). I ran into the same agent the following afternoon and she asked me how my stay was going and referred to me by my name. A small touch but made me feel like a personal guest at the hotel.
    • Concierge at the hotel was EXCEPTIONAL. I worked with one person in particular before the trip, who asked great questions and followed-up on a timely basis and exceeded our expectations on every level. This concierge added various personal touches throughout our stay including ensuring the room was prepared to accommodate my wife’s allergies, booking bikes for us to travel around Stanley Park, printing off the addresses of local shops that sold merchandise my wife liked, writing us a hand-written note to welcome us to the hotel, etc. For his service alone, I would rate VPR as 5/5.
    • The availability of the courtesy vehicles was inconsistent. Of the 4 times I requested the vehicle, I was able to secure a ride 2 times. I’m not sure if they only have 1 car or if there is a shortage of drivers. One of the times that I was unable to secure a ride, the agent told me they were shuttling people to the airport. However, when I asked to be taken outside of the downtown area, I was told this was not possible due to insurance reasons. On another occasion I was told there would be a fee. I have seen other people post experiences that they were able to secure a ride to the airport without charge so the hotel should firm-up their policy and provide a more consistent service in this area.
    • It might be a result of being a new hotel, but all servers, hosts and staff were very friendly and made us feel welcome as well – particularly the greeter at Oru, our server at Oru, staff at Giovane, etc.
    Rooms (5/5):

    • We stayed in one of the ‘signature suites’ which was extremely comfortable and spacious. Room was warm which was great considering we had two blustery days while in Vancouver. As noted above, my wife has allergies to certain scents and cleaners so the staff prepared the room accordingly. Staff cleaned room on both days and also turned down the room in the evening. Overall very clean and well-maintained throughout our stay.
    • Platinum amenity was available when we arrived in the room and included a standard note from the GM.
    • The common area was huge and could easily host a party for 10 people and included both a sitting area with large flat screen TV, a dining area and two large closets. The balcony had a table and 4 chairs and a great view of Canada place, the harbour, Convention Centre, Olympic Cauldron, and the eastern side of Stanley Park. Also very interesting is the Chairman’s Suite which is still being built. It has two levels of floor-to-ceiling windows and I was told the roof of the suite would become an entertaining area for the suite. Very cool ‘cube look’ and I would love to stay there once it’s finished.
    • The main bathroom had a TV in the mirror which was a great feature that you could use while in the shower or in the tub. Very high-tech and it will get a lot of ‘talk’ when I tell my travel stories. Shower had one of those rainfall showerheads which I love. Second bathroom was very large and also had a shower.
    • Bedroom had a view of the habour and Stanley Park. Bed was very comfortable. Room also has a large flat screen TV, a ‘Nespresso’ machine that makes decent espresso.
    • All of the lights were activated by touch pad and had preprogrammed themes although I’m not sure if they were functioning appropriately as the ‘relax’ and ‘entertain’ theme seemed to either dim the lights so low you couldn’t see anything or made the room really bright – I’d recommend they review the lights and rename the themes to match a bright room, dim lighting and low lighting.
    Restaurants (4/5):

    • Giovane (Café) – Enjoyed their fresh pastries, savory scones and well-made coffees. Really nice area to sit in with lots of windows. A bit pricier than local cafes which is typical for hotel cafes.
    • Oru (Pan-Asian) – Overall thought it was an authentic Asian restaurant with excellent service. They had a tasting menu with various land animals but they were able to accommodate all of our dietary restrictions. Our favorite dish was the Sake Kasu Sablefish (perfectly cooked) which had a miso glaze (not salty and comforting). Their homemade tofu with mushroom truffle sauce was earthy and light although a bit difficult to eat with a plate and chopsticks – I’d recommend they serve it with a serving spoon and small bowls so you can ‘shovel’ the tofu out with your chopsticks. The steamed rainbow trout with ginger/scallions tasted great and was a very generous portion that could easily have fed 4-5 adults. My wife particularly liked the ‘tanryoku’ cocktail with chili infused vodka, saké, giffard ginger, lime, fresh cilantro.
    Location (5/5):
    • Ideal location downtown and just a few blocks from the Canada Line and Skytrain stations
    • Across the street from Canada Place and the Convention Centre (where the Olympic Cauldron stood and where you can see the Olympic rings that turned gold when Canada won a gold medal during the Olympics)
    • Short walk to water and a few minutes by bike to Stanley Park
    Here's a bunch of pics, sorry for the dupes when compared to Japser's post above:

    Lobby - http://img444.imageshack.us/img444/1415/img3110c.jpg

    Washroom in the lobby - http://img156.imageshack.us/img156/4707/img3110do.jpg
    Fruit welcome amenity - http://img85.imageshack.us/img85/6932/img3117c.jpg
    View of common area from the corner by the living room - http://img594.imageshack.us/img594/5484/img3118b.jpg
    Dining area - http://img542.imageshack.us/img542/5681/img3120.jpg
    Balcony - http://img641.imageshack.us/img641/7060/img3126b.jpg
    View from balcony 1 - http://img683.imageshack.us/img683/5383/img3128p.jpg
    View from balcony 2 - http://img85.imageshack.us/img85/3696/img3130v.jpg
    View from balcony 3 - http://img695.imageshack.us/img695/5350/img3131az.jpg
    View from balcony 4, the unfinished Chairman's suite (top two levels and the roof) - http://img97.imageshack.us/img97/3864/img3131b.jpg
    TV in the master bathroom mirror - http://img708.imageshack.us/img708/4730/img3138o.jpg
    Master bathroom 1 - http://img651.imageshack.us/img651/268/img3140r.jpg
    Master bathroom 2 - http://img213.imageshack.us/img213/5097/img3141z.jpg
    Bedroom 1 - http://img186.imageshack.us/img186/5660/img3142q.jpg
    Bedroom 2 - http://img177.imageshack.us/img177/4332/img3145a.jpg
    Bedroom 3 - http://img87.imageshack.us/img87/5903/img3145c.jpg
    Shower in 2nd washroom - http://img580.imageshack.us/img580/2976/img3150.jpg
    tcook052 likes this.
    Original Member

    THREEA4ME Silver Member

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    great report. We stayed in April 2011 and had a poolside suite and loved it. Price has doubled since then, though :mad:

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