I am not a chronic complainer, but I was truly surprised last night at the Fairfield Inn and Suites in Scarborough, Maine. When staying at Marriott properties, I usually stay at Marriotts, Renaissance, Courtyards and once in a while, the Ritz. So I expected the Fairfield Inn to be slightly below the Courtyard. First, when I checked in, the very pleasant clerk at the front desk told me I was already checked-in and asked if I needed another key. I told her, that I had just arrived and could not have checked in. She dispatched someone to verify that no one was in the room, which I appreciated. She told me I would enjoy the room since the hotel had just been renovated. My room was of the accessible variety (which I am glad they have, but don't enjoy myself). That I could overlook, but I was dismayed at the results of the renovation: yes, everything was new-ish, but it was of low quality. The fitted sheet on the bed looked like it was for a queen sized bed and all night I found myself sleeping on the uncovered and not too plush mattress topper. The "duvet" was about an inch thick and looked like it had been wadded up before being stretched back on the bed. The towels were very small and very thin; think large dish towel. Other than the lack of proper linens, the room was functional, so I did not ask to be moved. Still, as I check out this morning, I am left feeling that I stayed in a Motel 6 for 3-4 times the price. So, here is my question. Is this normal for Fairfield Inns? Are there brand standards that support this, or is management skimping on the linens and things? I get product differentiation, but this quality hotel really doesn't belong in any upscale chain.