Faceless but connected: Welcome to Airport 2025

Discussion in 'General Discussion | Travel' started by sobore, May 24, 2012.  |  Print Topic

  1. sobore
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    sobore Gold Member

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    A new report says the airport environment will be unrecognisable by 2025, but only if the industry shifts paradigm to create a "streamlined, stress free and holistic service".
    And there's a trade-off: Automated, customer-centric processes mean travellers will need to relinquish data and do more logistics.

    As well as depositing and collecting luggage at self-bag drops - something which frequent fliers in Australian hubs are becoming familiar with under a new Qantas scheme - by 2025 passengers will be expected to self-load their bags in containers, or even direct to the aeroplane.

    Read More: http://www.reuters.com/article/2012/05/24/uk-airport-2025-amadeus-idUSLNE84N02620120524

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