Face off: Hotel staff taught to read guests' body language

Discussion in 'General Discussion | Travel' started by uggboy, Oct 24, 2011.  |  Print Topic

  1. uggboy
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    uggboy Gold Member

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    Face off: Hotel staff taught to read guests' body language:cool:

    Forget calling the front desk. If you're a guest at an Affinia hotel, the staff will try to figure out what you need just by looking at you.

    Starting this month, the boutique chain is bumping up personal service in its five hotels in New York and one each in Chicago and Washington. Everyone from housekeeping to management will be tailoring their interaction with guests based on body language.

    A body language expert trained employees over the summer on what cues to look for. A guest who makes eye contact while walking down the hall, for instance, may be open to conversation. A corporate trekker constantly tugging on an ear is probably stressed and may be interested in a yoga kit — or perhaps a therapeutic pillow from the hotel's pillow menu.

    MORE!>http://travel.usatoday.com/hotels/s...aught-to-read-guests-body-language/50896514/1

     
  2. goalie
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    goalie Gold Member

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    Wondering what would happen if this occurred at a TSA checkpoint? Oh wait, what am I saying...... ;)
     
  3. 2soonold
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    2soonold Gold Member

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    Not really keen on this. People who are not really expert on this can easily misinterpret body language.
     
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  4. uggboy
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    uggboy Gold Member

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    You never know what "surprises" are in store when you check into a hotel!:rolleyes:
     
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  5. uggboy
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    uggboy Gold Member

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    Give them hints....they listening!:D
     
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  6. Gaucho
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    Gaucho Gold Member

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    Kudos to the consultants that were able to make the sales pitch and actually get the business.....

    :rolleyes:
     
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  7. Quasiconvexity
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    Quasiconvexity Gold Member

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    What body part do I tug to signal I want a suite upgrade? :)
     
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  8. canucklehead
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    canucklehead Gold Member

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    Can you imagine if everyone figured out what pose to strike for "I am an Unobtanium"! We would be relegated to the linen closet upon check-in!
     
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  9. Gaucho
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    Gaucho Gold Member

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    :D
     
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