EU flight compensation help needed

Discussion in 'General Discussion | Travel' started by Miss Staunton, Jun 17, 2015.  |  Print Topic

  1. Miss Staunton

    Miss Staunton Silver Member

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    yesterday we had a 7 hour delay in leaving Brussels due to a late arriving aircraft that had mechanical troubles. I understand we can file a claim for compensation under the EU regs. Has anyone done this? Any tips you can give me to receive the compensation
     
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  2. HaveMilesWillTravel
    Original Member

    HaveMilesWillTravel Gold Member

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    My experience is with LH and it was painless; just a letter stating the facts to their U.S. Customer Service address and they replied accepting the claim and a few weeks later I got a check in the mail. UA might be harder. Check out

    http://www.flyertalk.com/forum/unit...ices-filing-eu-261-claims-against-united.html
     
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