Emirates Business-Flex Award

Discussion in 'ExpertFlyer' started by aussieflyer, Jul 2, 2012.  |  Print Topic

  1. aussieflyer
    Original Member

    aussieflyer Silver Member

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    When searching on EF, it shows EK Business Flex awards as C class and plenty of availability.

    However when searching on EK.com it doesnt show any availability.

    On the phone, EK agent said that C class isnt Business Flex and there arent any seats available.

    Case in point is CDG-DXB-MEL 10/6

    Any ideas?
     

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  2. ExpertFlyer Voice

    ExpertFlyer Voice Z Representative

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    We contacted EK and they have apparently changed the Business Flex award class from C to I. We have updated our systems accordingly, thank you for bringing this to our attention.
     
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  3. aussieflyer
    Original Member

    aussieflyer Silver Member

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    Thanks for your prompt response and action!
     
  4. aussieflyer
    Original Member

    aussieflyer Silver Member

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    Being that the flight isnt available, I set up alerts for those seats.

    A min later I get an email from EF,


    This is a notification that your Flight Alert has located at least 2 availability opening(s) at this time.

    -------------------------------------------------------------------------------
    For: EK74/Business - Flex Award (I)
    From: CDG to DXB
    Date: 10/06/12 3:35 PM
    -------------------------------------------------------------------------------

    This is a notification that your Flight Alert has located at least 2 availability opening(s) at this time.

    -------------------------------------------------------------------------------
    For: EK408/Business - Flex Award (I)
    From: DXB to MEL
    Date: 10/07/12 3:00 AM

    Please log in (http://www.expertflyer.com) to view further information regarding this flight.

    Thank you,
    The ExpertFlyer.com Team

    But when I log back in to check, its still not available?
     

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  5. ExpertFlyer Voice

    ExpertFlyer Voice Z Representative

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    It's married segment logic. Each segement individually has availability just not together. At this time Flight Alerts does not support married segment logic.
     
  6. aussieflyer
    Original Member

    aussieflyer Silver Member

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    Gotcha. Thanks!

    Any likelihood of alerts supporting married segments soon?
     

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