Downgraded On Award Ticket?

Discussion in 'Blogstand' started by BoardingArea, Aug 19, 2014.  |  Print Topic

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    Reader Young asked the following question on the "Ask Lucky" page of the blog: "Hi, Ben, My family recently completed a trip between US and Europe. We reserved four business class seats using US Airways’ mileage. On the way back from FRA to ORD, United Airline downgraded three of our seats from Business class to Economy class because the scheduled flight was cancelled due to weather condition. Only my seat was preserved in Business class probably due to my 1K status. I sent a message to UA customer relationship for some compensation, but was told that I need contact US Airways as the tickets were issued by US Airways. Please advise what I should expect for a reasonable compensation, and which airline is responsible for it. Appreciate your help!" The post Downgraded On Award Ticket? appeared first on One Mile at a Time.

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