DOT Fines Frontier for Handling of Disabled

Discussion in 'Frontier Airlines | EarlyReturns' started by sobore, Apr 13, 2012.  |  Print Topic

  1. sobore
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    sobore Gold Member

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    The Department of Transportation (DOT) has assessed a civil penalty of $50,000 against Frontier Airlines for violating rules protecting air travelers with disabilities.

    An investigation by DOT’s Aviation Enforcement Office into complaints filed against Frontier found that the carrier violated the DOT regulation implementing the Air Carrier Access Act (ACAA) with respect to its transportation of an individual with a disability.
    The Department’s disability regulation requires airlines to provide passengers who notify them that they use a wheelchair for boarding, as this individual did, of any limit on the carriers’ ability to accommodate passengers with a disability, even if the passengers do not request the information.

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