DOT Fines Alitalia For Policy On Passenger Benefit

Discussion in 'Other Airlines | Europe' started by sobore, Apr 1, 2013.  |  Print Topic

  1. sobore
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    sobore Gold Member

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    http://www.aviationnews.net/?do=headline&news_ID=216964

    DOT announced that it has fined the Italian air carrier Alitalia $125,000 for providing inaccurate information on its website regarding its policy on compensation to passengers on delayed and canceled flights.

    While Alitalia's website displayed a copy of the carrier's general conditions of carriage as required by department rules, and adopted rules required by the European Union regarding compensation for delayed and canceled flights, the carrier claimed a right to refuse this compensation, citing provisions in its tariff that exempted travel from the U.S. from the coverage.

    Read More: http://www.aviationnews.net/?do=headline&news_ID=216964
     
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  2. uggboy
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    uggboy Gold Member

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    This fine makes sense, it's important that passengers know their rights.
     
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