Does the 1K line work today?

Discussion in 'United Airlines | MileagePlus' started by Skyraider, Apr 4, 2012.  |  Print Topic

  1. Skyraider

    Skyraider Active Member

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    I have calles UA a couple of times today. Have ended upp in various places, Filipines (I guess) reservations (where they could not transfer me to the 1K line since they did not know what it was), and GS Customer relations.

    Long holds for 1K:s even when you finally get thrugh.
     
  2. Flyer1976
    Original Member

    Flyer1976 Gold Member

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    Yesterday I kept calling several times and get disconnected or a busy signal it's been frustrating when I was trying to hold onto a rare availability on a certain routing (AKL-PPT) in Business.
     
  3. bk3day
    Original Member

    bk3day Gold Member

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    fwiw, Tues/Wed @midnight Pacific time, I tried to call 1K desk and it took several attempts before call went through & was picked up.
     
  4. HeathrowGuy
    Original Member

    HeathrowGuy Gold Member

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    I got through in under 30 seconds Tuesday night, but then again I am loyal to Smisek.
     
  5. SFOtoORD

    SFOtoORD Silver Member

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    I haven't had a hold time over 3-4 mins since the week of 3/3.
     
  6. Tom
    Original Member

    Tom Silver Member

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    I got through in 30 minutes last night, but I think HG put in a good word for me.
     

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