Does Delta really care about you? Read this before you answer

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    “You share, we care” the tagline on Delia Valley’s email signature reads. It concludes what, to the untrained eye, looks like a genuine and thoughtful response to a question from a customer. That customer, Lowell Booth, has a concern about Delta Air Lines’ plans to pump fragrance into the cabins of its planes. “This is […] The post Does Delta really care about you? Read this before you answer appeared first on Elliott.

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