I'm traveling through Europe right now, and I stayed at a Mercure (Mercure Roma Corso Trieste ) in Rome for the first time (booked directly through Accor). I have A-Club Platinum status through one of the promos, so I was curious as to what the benefits would be.The rate I booked also included unlimited minibar. I was pretty excited to try out an Accor hotel for the first time as a platinum member, since I've been mainly staying in Hiltons, IC, and Hyatts. I stayed at the Hotel Novotel London St. Pancras, but as a regular member, and had been happy with the quality of Accor hotels. Ah, the disappointment. I checked in the hotel, to be told there are upgrades available, but they were not available to me unless I paid. The front desk receptionist told me that only Sofitels, Pullmans upgraded and that Mercure never gave platinum upgrades. She also told me that there was no late checkout available (once again, late check-out was reserved only for Sofitels, Pullmans). When I got to my room, the "minibar" included only two bottles of water. I inquired about it, and she told me that the two bottles of water are all that are included in the unlimited minibar. The hotel was clean and the receptionists were nice, but I'm just a bit disappointed that Platinum status with A-club really doesn't seem to be worth it unless I stay at the higher-end Accor Hotels. Is this common for A-club stays?