Do I earn points with Hilton for incidental charges eg. room service on award stay?

Discussion in 'Hilton | HHonors' started by uggboy, Mar 7, 2012.  |  Print Topic

  1. uggboy
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    uggboy Gold Member

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    Do I earn points with Hilton for incidental charges eg. room service on award stay?:confused:

    Hi Milepointers,

    here is my simple question:

    Do we earn points for incidental charges eg. using room service during our upcoming award stay [ paid with HH points ]?

    Is it dependend on the property?

    Any experiences, surely many MP'ers have stayed on awards // paid with points // @ Hilton properties around the world.

    Thanks a lot for your insights. :)

     
  2. newbluesea
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    newbluesea Gold Member

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    It used to be that any item that could be placed on a folio would earn HH points.( In fact in the past when I made casino comped stays at HH properties in Vegas I would buy a magazine or a candybar in the hotel gift-shop charge to my room and HH would post it as eliigible stay)

    The current situation as stated in the HH T&C seems to indicate that it is property dependent. That said I cannot remember any ocasion where I did not get points for hotel charges. In a very few cases the cost of valet parking may not grant credit if the paking is operated by a non-property entity.
     
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  3. uggboy
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    uggboy Gold Member

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    Thanks a lot for the infos and your experiences!:)
     
  4. davef139

    davef139 Gold Member

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    My last stay at Embassy Austin my $20 dinner charge netted 200base points and 100bonus
     
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  5. uggboy
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    Thanks for your experiences, good to know that we can earn with incidentals eg. room service or restaurant dinner some points too despite staying on a reward stay!:)
     
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  6. uggboy
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    Did you get also a stay credit towards elite status or night credit?
     
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  7. davef139

    davef139 Gold Member

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    I have never had a stay not credit night/stay
     
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  8. uggboy
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    Thanks again! Highly appreciated!:)
     
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  9. Jett Rink
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    The Jett Rink Instant Knee-Jerk Reaction™ ;)

    1) Good question by uggboy, but I don't know the answer without looking it up.

    2) Does everyone know about fellow MPer jparker, who is attempting to put together a wiki for the benefit of us all?
     
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  10. NYCUA1K

    NYCUA1K Gold Member

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    On an award stay, you will:
    (a) Get credit for all "eligible" incidental charges (room service, bar drinks, etc) that will be part of the folio at check out.
    (b) Get credit for night/stay that will count toward elite qualification

    The only time that you do not get credit for incidentals or night/stay credit is for an "opaque" booking through a third party (e.g., Priceline) when the brand is not known at the time of booking....
     
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  11. newbluesea
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    newbluesea Gold Member

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    1. Members will not earn points or miles for Reward Stays, except that if Member is using Room Upgrade Rewards, any money spent on the original reservation will earn points and/or miles consistent with these Terms. Members may earn points (not miles) for incidental charges at a hotel within the Hilton Worldwide portfolio during a Reward Stay, provided such charges are deemed eligible folio charges at Hilton, Conrad® Hotels and Resorts, DoubleTree by Hilton™, Embassy Suites™, Hilton Garden Inn®, Hilton Grand Vacations®, and the Waldorf Astoria® Hotels & Resorts Hotels. Members will not earn points for incidental charges during a Reward Stay at a Hampton Inn®, Hampton Inn & Suites®, Home2 Suites by Hilton® or Homewood Suites by Hilton® hotel.
    The above was copied directly from the HH website note the exceptions listed above which clearly contradicts some statements or experiences related in this very thread. :)

    Since I rarely stay at the family of properties excepted and would have even less reason to charge to folios when I did...so I never had to encounter the listed exceptions.
     
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  12. NYCUA1K

    NYCUA1K Gold Member

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    A reward redemption at Hampton Inn®, Hampton Inn & Suites®, Home2 Suites by Hilton® or Homewood Suites by Hilton® hotel would be a waste of one's points...:cool:
     
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  13. jparker

    jparker Silver Member

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    Good thread. NYCUA1K and newbluesea have hit the right points. One of the more confusing aspects of Hilton is the variance that you get from brand to brand since they cover several segments. I'm working on the Elite benefits post and you get all kinds of variance from brand to brand, US vs. global, and special exceptions such as Maldives properties.

    While I think Hilton does a fair job of trying to enforce consistency, there is on-property discretion at play, as well. Many times, this discretion is to the benefit of the high level elite, but not always.

    I will definitely incorporate the salient points from this thread into the wiki posts on HHonors when I get them all compiled.

    Jason
     
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  14. jparker

    jparker Silver Member

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    There are also situations where there is a third-party gift shop or concession on property that allows charges to your room but are not eligible folio charges for the purposes of point credit.
     
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  15. uggboy
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    Thanks fellow MP'ers for all your interesting input and finding answers to my questions!:)

    Safe travels!:)
     
  16. DTWBOB

    DTWBOB Silver Member

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    Not necessarily --- it depends on how many dollars per point that you get and that in turn is a function of the cost of the room and the number of points needed etc.

    That said, I don't usually use points for rooms unless the cost of the room (before tax) is at least $200.

    DTWBOB
     
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  17. newbluesea
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    Generalization about point use is well and good but there many examples I can quote where it makes perfect sense to use points for Hamptons and other low catagory rooms.
    The lastest example of such I was able to take advantage of was in Sept 2011, HH had just taken over the Doubletree (ex Gaia resort) in American Canyon (about 8 miles from Napa) and it was initially designated as a cat 2, at the time when I booked a four night award the room rates were $139.00 before tax. I however secured four nights for 50k points.

    It should be noted that even before my stay HH (but some 3 months after booking but before my stay ) had upped the catagory of this hotel to cat 6.:)
     
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  18. MDDCFlyer

    MDDCFlyer Silver Member

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    All of us here (and on similar sites) assume that we are all alike. In many ways that might be correct - if we are on this site we aspire to get the best room (flight, experiences, fill in the blank), for the least amount of point or cash.

    So yes, most of the times, I would not even dream on using an award if the cost of the night is less than $300-$400 before taxes. But I do realize that there are exceptions for every rule. As newbluesea noted above, sometimes there exceptionally good redemption rates on lower costing nights. Would I have used points for such a stay, maybe, though I doubt it. But there is no one size fits all.
     
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  19. Kalboz
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    The short answer is: yes! :)
     
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  20. NYCUA1K

    NYCUA1K Gold Member

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    Concise statement of the general rule of redemption, along with the usual caveat or exception that affirms the rule...
     
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  21. uggboy
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    Thanks fellow MP members for your kind help and infos! Safe travels!:)
     
  22. Tenmoc
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    Had two award stays last weekend and both earned points on the incidentals.

    Hilton PER and Conrad HKG.
     
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  23. MDDCFlyer

    MDDCFlyer Silver Member

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    Well the short answer is usually yes. There are some reports that some of the high end property (where the incidentals are quite substantial, and therefore the points associated with them) do not post them.

    The T&C state "Participating hotel will determine whether incidental charges incurred during either or those stays are eligible for points." While not talking about award stays the logic still stands, and it will be the hotel decision in the end.
     
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  24. newbluesea
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    Actually I think you are misinterpreting the above ...note it says " Participating hotel will determine whether incidental charges incurred during either or those stays are eligible for points." and I have no doubt that the reference is specifically directed at award stays. If the situation applied to both paid and reward stays I am certain it would have clearly said all stays

    In fact I cannot recall any instance being reported that incidentals not garnering points on paid stays.
     
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  25. MDDCFlyer

    MDDCFlyer Silver Member

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