DL sends survey request in Spanish

Discussion in 'Delta Air Lines | SkyMiles' started by Gargoyle, Jul 20, 2013.  |  Print Topic

  1. Gargoyle
    Original Member

    Gargoyle Milepoint Guide

    Messages:
    22,146
    Likes Received:
    96,778
    Status Points:
    20,030
    Interesting. After a recent ORD-JFK flight, DL sent me one of their standard e-mails asking me to fill out a survey on the check-in process. However, this time they sent it in Spanish.

    After a dozen or more consecutive years as a medallion, and well over 800,000 miles, with only one single sky-team trip to a Spanish speaking country (unless you count NYZ as such) how did they suddenly decide to address me in Spanish?

    Then again, on TATL flights out of JFK, the moving map alternates between English & Spanish, even when traveling to Italy or France.

    :p
     
    Flyer1976, redtailshark and anileze like this.
  2. anileze

    anileze Gold Member

    Messages:
    5,067
    Likes Received:
    12,988
    Status Points:
    11,025
    They (DL) is indeed dropping the ball on many things. Sometimes the timetable shows no valid flights, the maps indicate a DL metal, and vice-versa.
     
  3. redtailshark

    redtailshark Silver Member

    Messages:
    1,050
    Likes Received:
    881
    Status Points:
    895
    Hombre....¿Cuál es tu problema con la encuesta en español? No puede cambiar la percepción de DL SM y el servicio.... Escribe, exactamente....


    [​IMG]mejor en su clase[​IMG]
     
  4. Gargoyle
    Original Member

    Gargoyle Milepoint Guide

    Messages:
    22,146
    Likes Received:
    96,778
    Status Points:
    20,030

Share This Page