Just got home from a disappointing experience in TG F from BKK to FRA. - Waited more then 15 minutes in the F check-in area. Event there was only 1 other pax there when arrived. - No towel or juice was served in the check in area. - No transport from F lounge to Gate A 6. Had to walk. And A6 is on the end of the A pier. - After boarding, 2 thai men (empolyees??) was moved up from C. Both the Cabin Manager (or what its called) and the captain was down there saying hello to them, but never even say hello to the rest of us in F. - No name recognition anywhere. - 2 very young Thai girls was serving. They where total helpless. When trying to find the right white wine she lifted up all the bottles and read on them. Even the cognac. Shows that she didnt know anything about the products they where serving. One thing is that she didnt know how to open a bottle of Dom P, but when she didnt know how to open a bottle of port wine, I had to conclude that she definitely was at the wrong place. And she continuously placed the plates and stuff on the wrong place on my table. - I had pre-ordered a fillet steak. They served it to me before the starter. When I told them, they took it back, and served the starter. The pumpkin soup was cold. I asked if it was supposed to be that, and then they took it back to reheat it. It came back but tasted absolutely nothing. And what is the point of serving a plate with a bowl of soup, a small plate with one tiny scallop, and one with 2 cubes of foie gras pate. It doesnt work together!! - When they came back with my main course, it was reheated for the second time, and was completely dry. My friend, having the same said his was nice though. - When cheese was served, I asked what cheeses they where. She didnt know, and went back to the galley for a piece of paper with the description. She then point on the stilton and told me that was the Emmentaler. Again: Knowing the products?? - Because of the inexperienced stewardesses the service was very slow on this late night flight. And I really felt irritated. In addition the English skills was very poor. And the Cabin manager was obviously not interested in talking to the F pax at all. - Why do they have so extremely small toilets in F (or in C for that sake) ? There where some perfume products there, but no indication if it was for men or woman. On the positive side: - They didnt ran out of Dom P (probably since we where on the way home, ha ha) - Seat is ok. - Lounge experience at BKK nice. - Nice welcome in FRA and escorted to lounge. Pretty glad I didnt pay full price for the ticket, because then I really would have been mad! Just had to share with you!