Discussion: SPG Lifetime™ Gold and SPG Lifetime™ Platinum status

Discussion in 'Starwood | Preferred Guest' started by SPG Champion 3, Feb 1, 2012.  |  Print Topic

  1. SPG Champion 3
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    SPG Champion 3 Official Representative

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    Dear members,

    We’re pleased to be announcing SPG Lifetime™ Gold and SPG Lifetime™ Platinum status. Members with 250 eligible nights and 5 years of elite SPG status will earn SPG Lifetime Gold eligible. Members with 500 eligible nights and 10 years of Platinum status will earn SPG Lifetime Platinum status.

    The following can be found on our official website: spg.com/morepower

    New! Starting March 1

    SPG Lifetime Gold

    You’re golden. Enjoy Gold membership status for life when you achieve 250 eligible nights total and any five years of elite SPG status since joining the program. If you’re currently Platinum, don’t worry — your Platinum benefits are still intact. Likewise, as an SPG Lifetime Gold member, you can still earn Platinum status each year. Just enjoy the comfort of knowing that the benefits of Gold status are yours, even if you have a light travel year.

    SPG Lifetime Platinum

    It doesn’t get any better than this. Enjoy Platinum membership status for life when you achieve 500 eligible nights total and any 10 years of Platinum SPG status since joining the program. Yes, it’s quite an accomplishment — and one that deserves to be recognized for life.

    This thread is created for further discussions.

    spgchampion@starwoodhotels.com

    Thyetus Lee | Social Media Specialist
    Starwood Customer Contact Centre (AP) Pte Ltd
     
  2. SPG Champion 3
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    SPG Champion 3 Official Representative

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    FAQ at your convenience

    1.What are the requirements to become SPG Lifetime™ Gold?

    To earn SPG Lifetime Gold status, an SPG member must have a minimum of five years of elite status during his/her SPG tenure AND 250 eligible nights since joining the program.

    2.What are the requirements to become SPG Lifetime™ Platinum?

    To earn SPG Lifetime Platinum status, an SPG member must have a minimum of 10 years of Platinum status during his/her SPG tenure AND 500 eligible nights since joining the program.

    3.What does SPG Lifetime status mean?

    SPG Lifetime status means that as long as you are an active SPG member in good standing, you will receive the benefits of the designated SPG elite tier without having to achieve the minimum number of SPG eligible nights or eligible stay requirements every subsequent year. SPG benefits and amenities may change from year to year.

    4.When will the SPG Lifetime designations go into effect?

    SPG members are eligible to receive an SPG Lifetime designation starting March 1, 2012.

    5.When does SPG Lifetime designation expire?

    An SPG Lifetime designation may expire or be canceled if an SPG member violates the terms and conditions of the SPG program or for any other reason at the discretion of Starwood. In the event an SPG Lifetime membership account fails to remain active pursuant to the terms and conditions of the SPG program, Starpoints may be forfeited.

    6.If I’m an SPG Lifetime member, does that mean my Starpoints will never expire?

    Even as an SPG Lifetime member, Starpoints must be earned or redeemed at least once every 12 months. If this is not done, the SPG Lifetime member account will become inactive and the Starpoints will automatically be forfeited. You may contact SPG to reactivate your SPG program membership at the level of your SPG Lifetime designation; however, the forfeited Starpoints will not be returned.

    7.I am currently a Platinum Preferred Guest member, but designated SPG Lifetime Gold. What benefits do I receive?

    You will receive the Platinum Preferred Guest member benefits.

    8.Can an SPG member have both SPG Lifetime Gold and SPG Lifetime Platinum designations?

    No. Once the SPG member achieves SPG Lifetime Platinum status, this is the only SPG Lifetime designation that the SPG member will maintain.

    9.Will my SPG Membership Card mention that I have a SPG Lifetime status?

    Yes. Your SPG Membership Card will state SPG Lifetime Gold or SPG Lifetime Platinum if you have achieved this designation.

    10.Do I get any additional benefits for being an SPG Lifetime Gold or SPG Lifetime Platinum member?

    As an SPG Lifetime member, you will receive the same benefits and amenities that are provided to SPG members of that specific elite tier at that particular time. On occasion, Starwood may provide special offers or recognition gifts to SPG Lifetime members at its sole discretion. SPG member benefits and amenities may change from time to time.

    11.If I’m an SPG Lifetime Platinum Preferred Guest member, will I automatically receive all the benefits that come with meeting certain SPG eligible night thresholds (e.g., Suite Night Awards, four Starpoints per eligible U.S. dollar)?

    SPG Lifetime Platinum members will receive the basic Platinum-level benefits. Currently, those benefits include the option to earn additional awards by staying a particular number of eligible nights; therefore, you must meet the same eligible-night requirements to obtain those benefits.

    12.Does elite status achieved through spend on a Starwood Preferred Guest Credit Card from American Express count towards earning SPG Lifetime Gold status?

    Yes. Achieving 1 year of elite status through spend on a Starwood Preferred Guest Credit Card from American Express counts as 1 year of elite status towards obtaining SPG Lifetime Gold status.

    spgchampion@starwoodhotels.com

    Thyetus Lee | Social Media Specialist
    Starwood Customer Contact Centre (AP) Pte Ltd
     
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  3. sendaiben
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    sendaiben Gold Member

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    This is fantastic. It's still just my first year with status in the program, but I think I am in for the long term :)
     
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  4. canucklehead
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    canucklehead Gold Member

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    Of the new announcements, this is the one I think will be of benefit to me. I will probably get Lifetime Gold this year.
     
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  5. Skye1
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    Skye1 Silver Member

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    Whilst one's SPG account can show total number of nights, and years in the SPG program, it does not display years as an elite. One way to get this would be a look at one's account history and simply see in what year they started getting elite bonuses. Or, the e-mail coming on March 1st will, per an SPG CS person I spoke with today, reflect one's current "standing" in terms of both nights and years as an elite.
     
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  6. tommy777
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    tommy777 Co-founder

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    This is a great and very clear and transparent lifetime status scheme. Thank you!

    Already lifetime Gold, just need to be Plat for 4 more years to get lifetime Plat!
     
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  7. MSPeconomist
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    MSPeconomist Gold Member

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    It sounds good now, but Plat could become the new Gold after a few years. After some years, SPG could have a lot of Plats, which would become expensive to Starwood but more importantly all of the zero sum benefits such as upgrades could become very rare for "ordinary" Plats.
     
  8. From NYC
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    From NYC Gold Member

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    As I've written elsewhere, I received a personal phone call about 10 minutes ago from a SPG Platinum Concierge informing me that I am now a Lifetime Platinum member of SPG, letting me know about the continental breakfast choice new benefit, that my new card will be arriving in about 5 days via Fed Ex, and thanking me for my long patronage of SPG. :)

    A very nice addition to the year. Thank you, SPG!
     
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  9. MSPeconomist
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    MSPeconomist Gold Member

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    The FedEx is a nice but potentially expensive touch. I wonder whether SPG will do the same for all of the new 50, 75, and 100 night Plats.
     
  10. From NYC
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    From NYC Gold Member

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    Well, given that she told me the card will arrive in about 5 days, SPG is clearly not overnighting, or close to that, the new card to me, mitigating the expense.
     
  11. mattsteg
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    mattsteg Gold Member

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    American Express did the same thing with my spg (business) amex - I believe this is/was the standard practice for that card.
     
  12. misterbwong

    misterbwong Silver Member

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    What qualifies as an "eligible" night?
     
  13. SPG Champion
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    SPG Champion Official Representative

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  14. Toula
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    Toula Gold Member

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    I think the changes are fantastic and our household will be aiming for the 75 nights this year.

    I wish there was a way it was possible to check your account online to see how many years Platinum has been achieved. My husband is at 179 nights, but we have no idea as to how many years he reached Platinum, if he ever did. I guess I'll have to call to check in the next few days as it is probably worth going for Lifetime Gold on his account.
     
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  15. chanp
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    chanp Silver Member

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    I just lost 5 yrs off my time since being with SPG lol. Yesterday I was a member since '95, now '99 :confused:
     
  16. Bay Pisco Shark
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    Bay Pisco Shark Gold Member

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    The program started in '99. Was that a Sheraton Club or Westin Premier start date?

    This is the best news from SPG in some time. With variable travel patterns year to year, it will be nice to know that I've got a guaranteed 4pm checkout and free internet for the foreseeable future, even in the "slow" years. It also gives "something to shoot for," i.e., lifetime Platinum status, which in the big picture, isn't all that far away.

    Where a stay might have been previously in the "all things being equal" department (i.e., it wouldn't have mattered whether it went to a SPG or PC property, etc.) it tips the scale in favo(u)r of SPG.
     
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  17. Counsellor
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    Counsellor Gold Member

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    Will this then include:

    - the 5 nights per year bonus for having the Starwood AMEX?
    - Nights credited on award stays since 1 October (I think it was)?

    It would almost seem the answer to those questions is "No" in view of paragraph 4B2 of the T&C you link to:
    in view of the fact that the SPG AMEX nights were not accrued during an "Eligible Stay" and the "free" nights were not paid at an "Eligible Rate". On the other hand, they were indeed credited to my account for purposes of earning elite status.

    Related question => Is the best way to find out how many nights one has toward Lifetime Gold or Lifetime Platinum to look at the "Account Information" on the SPG site? For example, on my account it says, "Since 19xx, you have a total of NN stays and YYY nights." Is that considered to accurately reflect nights for purposes of Lifetime Status?
     
  18. SPG Champion
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    Yes, as far as the award nights are concerned. The 5 nights bonus from the US SPG AMEX will only help to earn Platinum towards the years as Platinum component.

    I think that is the only way, other than any correspondence we may send out directly to you.

    Best regards,

    William R. Sanders
    Social Media Specialist
    Starwood Hotels & Resorts Worldwide

    spgchampion@starwoodhotels.com
     
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  19. Counsellor
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    Counsellor Gold Member

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    Thanks, William. You come through with rapid answers as always.

    So, I need 15 nights for Lifetime Gold. Should make that by May.
     
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  20. Seacarl
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    Seacarl Gold Member

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    I request that the Account Summary of the SPG website be expanded to display years as an elite and years as a Platinum so that we can track progress towards the requirements for lifetime Platinum status
     
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  21. SPG Champion
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    I need to retract part of this. Apparently, the 5 nights bonus from the US SPG AMEX will help towards earning Platinum to earn towards the number of years component, but are not being counted as nights are from award stays towards the nights needed for Lifetime Gold.

    Best regards,

    William R. Sanders
    Social Media Specialist
    Starwood Hotels & Resorts Worldwide

    spgchampion@starwoodhotels.com
     
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  22. mattsteg
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    mattsteg Gold Member

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    That makes sense (and matches the way the counter on spg.com does things). It'd be nice if it counted but I can understand it not.

    To completely close the loop, do the nights from the SPG amex also count for the 50/75/100 night threshold bonus benefits?
     
  23. MSPeconomist
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    MSPeconomist Gold Member

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    I lost even more years. My Plat card says I've been a member since 1992 and now I see 1999 on line. I think I was never worse than Gold, although until rather recently I always got airline miles rather than SPG points from my Starwood activity. Nevertheless, in the normal course of events, I would have made lifetime Gold sometime this year with 250 nights and five years as Plat in place of the required five years as Gold.
     
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  24. SPG Champion
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    No, it would not count as a night threshold bonus for 50/75/100. Only as an aid to attain Gold or Platinum status.

    Best regards,

    William R. Sanders
    Social Media Specialist
    Starwood Hotels & Resorts Worldwide

    spgchampion@starwoodhotels.com
     
  25. domas

    domas Active Member

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    As someone who is staying 100+ nights (um, 140 in 2011?) a year, I greatly dislike the "and 10 years" provision. I can do a math there, and 10 years of Platinum already means 50 nights (for those of us who don't work on our 'stays' ;-)

    Oh, and where are 100 and 150 night benefits?! ;-)
     

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