Discounts for passengers after man dies on Jetstar flight

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  1. uggboy
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    uggboy Gold Member

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    Discounts for passengers after man dies on Jetstar flight:(


    SYDNEY (AFP) - An Australian airline on Monday said it had offered discounts on future travel to some passengers after a man died on their 11-hour flight from Singapore to New Zealand.

    The 31-year-old New Zealander, Robert Rippingale, had been watching a movie and eating his in-flight meal on the Jetstar flight to Auckland last week when his girlfriend Vanessa Preechakul noticed he seemed to be struggling.

    'I thought he was laughing very hard; then I looked at his face and his eyes were rolling and he couldn't talk. His lips were turning purple,' she told The New Zealand Herald.

    http://www.straitstimes.com/BreakingNews/World/Story/STIStory_709629.html
     
  2. sendaiben
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    sendaiben Gold Member

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    That's just horrible. Feel sorry for the girlfriend.
     
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  3. uggboy
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    Terrible and horrible, was shocked and cannot imagine what is must be for the girlfriend at this awful time!
     
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  4. cennas
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    Very awful indeed, couldn't imagine what it must have been for the girlfriend and other passengers onboard.
     
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  5. Kalboz
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    This is very sad indeed ... Rest in Peace.
     
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  6. uggboy
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    This has shocked me deeply! My thoughts are with the girlfriend, families involved and fellow passengers!
     
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  7. Kalboz
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  8. uggboy
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    Hope he gets it! Now when Alitalia would forget to strike in a while!;)
     
  9. HaveMilesWillTravel
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    Very sad.

    But a discount certificate? That seems just wrong to me.
     
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  10. uggboy
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    Looks very economical and even has a negative effect attached to it!
     
  11. PhlyingRPh
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    Yes, very sad. Now, I'm not sure what would have been an appropriate gesture by the airline but I do think this is a case where it's all in the delivery. Did they just hand out the discount certs as pax were disembarking or was there a letter sent to each passenger's home sharing the distress of the pax demise and enclosing the goodwill certificate. Since we all approach death differently (I for example must make light of it in order to cope), it's hard to say what is appropriate and what is not. Perhaps his fellow pax receiving $100 certs is what he would have wanted.
     
  12. sendaiben
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    Seems inappropriate to me. It's not like the airline is responsible for his death. Giving a discount because something tragic happened almost cheapens it -like it's equivalent to broken IFE or a delay :(
     
  13. HaveMilesWillTravel
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    Yes. After the Japan quake and subsequent re-routing to Yokota Air Base and then KIX, United sent me an unsolicited $250 e certificate for the inconvenience. And yes, there was the inconvenience of essentially getting stranded in the wrong city and having to find a way to rework my connection that was to take me from NRT to BKK. But as I was watching the news unfold that night at the Hyatt in Osaka while on hold with United Reservations, that inconvenience really seemed completely irrelevant. The voucher (value) went to the Red Cross Japan fund.
     
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