Did the AS Visa just go directly to hell, do not pass go?

Discussion in 'Alaska Airlines | Mileage Plan' started by Bay Pisco Shark, Mar 11, 2012.  |  Print Topic

  1. Bay Pisco Shark
    Original Member

    Bay Pisco Shark Gold Member

    Messages:
    1,557
    Likes Received:
    2,072
    Status Points:
    1,270
    https://www.applyonlinenow.com/us/a...k-cityGuides&mboxSession=1331461380106-344106

    Receive an annual coach Companion Fare from $110 (USD) ($99 base fare plus taxes and fees, from $11 depending on your Alaska Airlines flight itinerary).†

    I wonder what happens with existing cards? Are we getting screwed at renewal? This is the most reprehensible benefit chop that I have experienced, should my eyes not be bleary.
     
    tondoleo, Golfingboy and yaychemistry like this.
  2. gster78

    gster78 Active Member

    Messages:
    18
    Likes Received:
    9
    Status Points:
    90
    What are you talking about? The companion fare has always been $99 + taxes/fees. They probably had to adjust the number based on recent fare disclosure regulations, but on the whole, nothing's changed.
     
    Firetuck and tondoleo like this.
  3. mattsteg
    Original Member

    mattsteg Gold Member

    Messages:
    3,278
    Likes Received:
    5,543
    Status Points:
    4,170
    Where's the change? What's the reprehensible benefit chop? I don't have the card now but do anticipate getting it eventually.
     
    tondoleo likes this.
  4. Bay Pisco Shark
    Original Member

    Bay Pisco Shark Gold Member

    Messages:
    1,557
    Likes Received:
    2,072
    Status Points:
    1,270
    You could get 2 F seats for almost the price of one. Now, F is excluded from the companion ticket.
     
  5. mattsteg
    Original Member

    mattsteg Gold Member

    Messages:
    3,278
    Likes Received:
    5,543
    Status Points:
    4,170
    Entirely missed that, and yes that's a huge deal. That was a big part of why I anticipated getting the card.
     
    tondoleo likes this.
  6. yaychemistry

    yaychemistry Silver Member

    Messages:
    447
    Likes Received:
    693
    Status Points:
    610
    Hmm, this might be the last straw before I cancel my AS Visa... Unless current cardholders are grandfathered in...
     
    tondoleo likes this.
  7. Golfingboy
    Original Member

    Golfingboy Gold Member

    Messages:
    3,546
    Likes Received:
    3,732
    Status Points:
    2,170
    This is definitely a change I despise and enough to make me dump this card for good for the Chase Sapphire or SPG AMEX card.

    Idiotic move by BofA here. This is a change gleff is not going to be happy to hear about.

    I remember the day when the AS Visa Signature card was one of the best cards around, and now it has turned into a crappy piece of plastic. I bet the 1,000 booking bonus miles is next to go.
     
  8. dave1013

    dave1013 Silver Member

    Messages:
    11
    Likes Received:
    8
    Status Points:
    115
    Someone on this board or the other one remarked when the AS change in command took place a few weeks ago, that given the new leader's background it wouldn't be long before a lot more benefit-cutting took place. I guess we have arrived at that sad point now.
     
    tondoleo and yaychemistry like this.
  9. Golfingboy
    Original Member

    Golfingboy Gold Member

    Messages:
    3,546
    Likes Received:
    3,732
    Status Points:
    2,170
    We are connecting at sad point and waiting for our connecting flight to pathetic point.
     
    tondoleo and yaychemistry like this.
  10. LETTERBOY
    Original Member

    LETTERBOY Gold Member

    Messages:
    1,650
    Likes Received:
    2,522
    Status Points:
    1,425
    Was this BofA or AS? You can't really blame one for the actions of the other.
     
    tondoleo likes this.
  11. dave1013

    dave1013 Silver Member

    Messages:
    11
    Likes Received:
    8
    Status Points:
    115
    In which case a lot of us will simply lament, "What's the point?" ;)
     
    tondoleo and Golfingboy like this.
  12. miketown
    Original Member

    miketown Silver Member

    Messages:
    156
    Likes Received:
    244
    Status Points:
    420
    Is there a link for this?
     
    tondoleo likes this.
  13. mattsteg
    Original Member

    mattsteg Gold Member

    Messages:
    3,278
    Likes Received:
    5,543
    Status Points:
    4,170
    I guess that depends on their costs of providing the benefit. A bogo F ticket booking into revenue buckets and accumulating miles is extremely generous, and the cost of providing it was not trivial. I would suspect something changed in the cost to BofA to provide it, or possibly other benefits of the card.
     
    tondoleo and LETTERBOY like this.
  14. Bay Pisco Shark
    Original Member

    Bay Pisco Shark Gold Member

    Messages:
    1,557
    Likes Received:
    2,072
    Status Points:
    1,270
    The card has already lost most of its other benefits, including annual mileage bonus with renewal, annual BR passes, and I think there were a few more. They have pushed and pushed this card with the current benefit, and remind us how generous it is. Now, most people who use it will be buying a $99 ticket as a companion to a $300-ish ticket. Many AS program cuts have been in the nature of death by a thousand of them. This is just an assassination of the product.
     
    tondoleo likes this.
  15. Golfingboy
    Original Member

    Golfingboy Gold Member

    Messages:
    3,546
    Likes Received:
    3,732
    Status Points:
    2,170
    The companion cert rules are mostly determined by Bofa, but a lot of the details are still determined by AS like whether companion tickets can earn miles, what routes it can be used on, etc. I am pretty sure AS had a strong say in this decision, since they can make Bofa pay more for the difference making this benefit unviable for Bofa to continue, etc.

    While Bofa has the final say in this decision, they definitely negotiate the benefits with AS.

    Bottom line, I am labeling both of them as the culprits behind this decision.
     
    tondoleo likes this.
  16. Bay Pisco Shark
    Original Member

    Bay Pisco Shark Gold Member

    Messages:
    1,557
    Likes Received:
    2,072
    Status Points:
    1,270
    Sad that when during the tough times, we stuck by, and continued to patronize, and during the good times, when a company can afford certain perks for the most loyal patrons, they take the royal screws out. It takes years to earn a loyal customer. It takes one bad event to lose one.
     
    Golfingboy likes this.
  17. Golfingboy
    Original Member

    Golfingboy Gold Member

    Messages:
    3,546
    Likes Received:
    3,732
    Status Points:
    2,170
    I called BofA and it turns out they are having some computer issues and the "coach" word posted in there by mistake. They said it should be fixed in a few days.

    I hope that is true.
     
    tondoleo, yaychemistry and iolaire like this.
  18. iolaire
    Original Member

    iolaire Gold Member

    Messages:
    3,510
    Likes Received:
    5,767
    Status Points:
    4,170
    Thanks for calling...
     
    tondoleo likes this.
  19. LETTERBOY
    Original Member

    LETTERBOY Gold Member

    Messages:
    1,650
    Likes Received:
    2,522
    Status Points:
    1,425
    BofA has computer issues rather frequently. I like them, but it's a pain in the rear. :(:mad:
     
    tondoleo likes this.
  20. Bay Pisco Shark
    Original Member

    Bay Pisco Shark Gold Member

    Messages:
    1,557
    Likes Received:
    2,072
    Status Points:
    1,270
    Somebody physically posted them in three different places. (There are 3 different links where the language currently appears.) I'd put my $ on a premature release of bad news than a real mistake. Such script just didn't self-propagate by someone in the secretarial pool.
     
    tondoleo and resipsa99 like this.
  21. tondoleo
    Original Member

    tondoleo Gold Member

    Messages:
    16,063
    Likes Received:
    100,905
    Status Points:
    20,020
    This is from the T&C on the BOA website for this card.

    Cardholders that qualify for the Visa Signature card will receive an annual Companion Fare from $110 (USD) ($99 base fare plus taxes and fees, from $11 depending on your Alaska Airlines flight itinerary). The Companion Fare e-certificate is issued upon approval of a new account and on each anniversary thereafter. Mileage Plan miles cannot be used as a form of payment, however both the paying customer and the companion may accrue Mileage Plan miles. Passenger and companion are responsible for applicable checked baggage fees.

    There is no specific language that the Comp Fare is restricted to only Coach Tix.
     
    yaychemistry likes this.
  22. gleff
    Original Member

    gleff Co-founder

    Messages:
    3,616
    Likes Received:
    6,793
    Status Points:
    4,670
    Alaska also says the BofA description was a mistake.
     
    LETTERBOY and tondoleo like this.
  23. tondoleo
    Original Member

    tondoleo Gold Member

    Messages:
    16,063
    Likes Received:
    100,905
    Status Points:
    20,020
    Thanks. We know AS does not want to upset you and Mrs. gleff.

    BTW, thanks for the heads up on this card. I read about it on your blog over a year ago and used one of the accumulated this past week for a transcon in F to SEA to position me for the KivaDo. I was able to set the return date for the fall.
     
  24. resipsa99
    Original Member

    resipsa99 Silver Member

    Messages:
    37
    Likes Received:
    29
    Status Points:
    165
    I'm with Bay Pisco Shark. I find it hard to believe this was a typo...but I really hope that it was!
     
    tondoleo likes this.
  25. tondoleo
    Original Member

    tondoleo Gold Member

    Messages:
    16,063
    Likes Received:
    100,905
    Status Points:
    20,020

Share This Page