Diamond Upgrades on Premium Room Rewards?

Discussion in 'Hilton | HHonors' started by Explore, Dec 22, 2011.  |  Print Topic

  1. Explore
    Original Member

    Explore Silver Member

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    Let's say you spring for a Premium Room Reward offering a junior suite for not much more than a standard reward (in fact, 20% less under the current promo). This would be in the U.K. As a Diamond, could you expect to be upgraded beyond that level to a full suite?
     
  2. gemac
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    gemac Silver Member

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    In my experience, you should never expect to be upgraded. Sometimes it happens, sometimes it doesn't. Occasionally, it even skips a bunch of intermediate room types and you get what I call the giant upgrade. It all depends on the hotel.
     
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  3. gleff
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    gleff Co-founder

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    Remember that the HHonors program doesn't actually include suites in its upgrade offerings. So if you book something beyond that's an executive level room or higher you aren't entitled to a further upgrade. You might get it of course but it's not by virtue of the T&C of HHonors, just as a courtesy.
     
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  4. JLSocks
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    JLSocks Silver Member

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    The only time I've been upgraded to something beyond an executive level room has been when I'm stayed at Hiltons internationally, and it's generally been hit or miss. This has most often happened for me on European stays. Never in the US.
     
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  5. mtlfire

    mtlfire Gold Member

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    Only been upgraded past an executive room in two Hiltons in North America, the Miami Dowtown to a large room with a small 4 person meeting table and a huge walkout terrace (few rooms have even balconies) and at the Hilton at Washington Airport, to the Presidential Suite.
     
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