Diamond Credentials Arrived

Discussion in 'Hilton | HHonors' started by Weatherboy, Mar 20, 2013.  |  Print Topic

  1. Weatherboy

    Weatherboy Gold Member

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    I received my '13-'14 Diamond kit yesterday. Overall, a well-designed package ...and while not much of substance was in it, it looked/felt better than the MileagePlus credentials I received from UA last year.

    Nice small box, with the card in a welcome folder...and then a nice deck of cards, each depicting another property in the HHonors family with somewhat abstract art...and a little booklet offering up card game ideas from around the world.

    I'm impressed. :)
     
  2. ssullivan
    Original Member

    ssullivan Gold Member

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    I haven't received an HHonors elite kit since 2009, despite earning Diamond every year since then.
     
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  3. Mike Reed

    Mike Reed Gold Member

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    Check your communications preferences.

    Sent from my iPhone using milepoint
     
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  4. mattsteg
    Original Member

    mattsteg Gold Member

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    What setting?
     
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  5. slalom

    slalom Silver Member

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    I haven't received a package or a Hilton Diamond card either. I checked through the account preferences and I don't see anything setting that looks like it would impact mailing of a Diamond membership package.
     
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  6. Mike Reed

    Mike Reed Gold Member

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    Looks like you have to call now. There used to be an option for "don't send me snail mail" or something related... I had to change mine when this happened to me. I'd suggest calling and making sure you're not on their regular mail opt-out list somehow. I was.
     
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  7. mht_flyer
    Original Member

    mht_flyer Gold Member

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    My downgraded from Diamond to Gold card came over a week ago. Really totally useless, there was a thick booklet with recipes from their properties. Only one page with very limited information in it regarding elite benefits (1 page out of say a 20 page booklet).

    Frankly idiotic, they should have just sent the card and saved the trees to print up the "recipe book" that I am sure no one will use.
     
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  8. slalom

    slalom Silver Member

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    I sent an email to the HHonors service address and the responded that they would send me out a card. I'm curious to see if I just get the card, or get the recipes, deck of cards....the whole diamond package
     

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