DEQAA Summary Email from AA...figures off

Discussion in 'American Airlines | AAdvantage' started by John777, Feb 14, 2012.  |  Print Topic

  1. John777

    John777 Silver Member

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    Received the following from AAdvantage marketing, but the total was under by about 4,000 EQM (they have posted in my account). Anyone else have the same situation?

    "Dear John777,

    Thank you for participating in our Double Elite-Status Qualifying Miles promotion for round-trip travel anywhere on American Airlines flown through January 31, 2012 (Promotion Code DEQAA).

    A total of xxx additional elite-status qualifying miles for travel completed in 2012 have been added to your account for flight activity posted through January 28, 2012.

    To check your account, log in and view the summary of your YTD Elite Qualifying Miles. You can view YTD elite activity for 2012 on your current summary. This total includes your bonus elite qualifying miles.

    Thank you for your business. We look forward to seeing you on board soon.

    Sincerely,

    AAdvantage® Marketing Programs"
     
  2. MSPeconomist
    Original Member

    MSPeconomist Gold Member

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    Were some of your flights taken or did they post after January 28th?
     
  3. kyunbit
    Original Member

    kyunbit Silver Member

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    I too am missing about 800 EQM. Hope they show up.
     
  4. John777

    John777 Silver Member

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    Yes, and they have posted in my account.
     
  5. chaz4449

    chaz4449 Silver Member

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    Mine were all correct.
     
  6. scrow595

    scrow595 Active Member

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    Received the same letter from AA and I appear to be missing about 10,000 miles. I think the correct mileage shows up in YTD but is not reflected in my total miles available. Hope this gets worked out! It's the only reason I went to London for a weekend!
     
  7. folex386

    folex386 Gold Member

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    I received the e-mail as well. My numbers were correct.
     
  8. gemac
    Original Member

    gemac Silver Member

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    Took me awhile to figure this one out. All my miles have posted, over a week ago. The email is as of Jan. 28, not as of the last sweep, and my flights from Jan. 29 and 30 are missing from the email total. But, the email is correct as of Jan. 28. Why they sent out this partial instead of just waiting until the grand total was available, I do not know.
     
    John777 likes this.
  9. jasher926

    jasher926 Silver Member

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    My double bonus miles for the DEQ11 promo didn't initally post correctly. I was flying 4 segments a day for several days, but bonus miles for only two segments each day posted in my account. After a short email to AAdvantage, they posted the other bonus miles correctly.
     
  10. CharlesG

    CharlesG Gold Member

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    Got mine, and it all adds up for me.
     
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  11. TRYING2BPLAT

    TRYING2BPLAT Silver Member

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    I previously open a thread on adding up the miles, if you travel multiples r/t in a day you have to check the miles because AA computer get confused in calculating the miles so need to be on top of it, otherwise if you are only doimg 1 trip a day, system pretty much calculate correctly, AA still owe me 1234 miles from my Jan trip of multiple trip in 1day, been dealing with the CS for this missing miles and still not fixed.
     
  12. impsycho

    impsycho Silver Member

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    I received an email and my totals were correct
     
  13. rwoman
    Original Member

    rwoman Gold Member

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    The email I received was correct as of Jan 28th...but, fortunately, everything has since posted to my AA account. :)
     
  14. DestinationDavid
    Original Member

    DestinationDavid Milepoint Guide

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    Which, ultimately, is all that matters, eh? ;)
     
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  15. rwoman
    Original Member

    rwoman Gold Member

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    I like to think so. :)
     

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