Demanding first class lounge access from Asiana@ICN

Discussion in 'Other Airlines | Asia/Australia' started by manhattan8818, May 18, 2014.  |  Print Topic

  1. manhattan8818

    manhattan8818 New Member

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    I was traveling from LAX-ICN-BKK. When I checked in @ICN to go to BKK they told me I can't use first class lounge since flight doesn't have first class. I asked for manager and told her that wasn't right since I was traveling first class from US and I am already downgrading to business class since they do not offer first class service. She told me she was sorry and escort me to first class lounge.
     
  2. Canadi>n
    Original Member

    Canadi>n Gold Member

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    This is common among Asian airlines since they removed/downgraded F cabins from most regional flights and replaced them with J/C cabins/designators. (Some flights may still have international F cabin planes but they sell these seats as business and generally hold them for their top tier elites.) Since lounge access in generally based on your outgoing flight, arriving in F often makes little difference. Some lounge receptionists will make an exception, most won't.
     
  3. zgsghkb

    zgsghkb Active Member

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    If you have a first of business class ticket then access to the lounges should be complimentary. Airlines have found this to be another money making avenue, to charge all but members to enter.
     
  4. manhattan8818

    manhattan8818 New Member

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    Agent did tell me that she is making exception this time.I am more comfortable with KE than OZ most time , they have more of first class award ticket to ICN.
     
  5. matthewsf

    matthewsf Active Member

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    Great points to flesh out, especially when there can be a difference between outgoing vs. incoming flights and connections. I was going to ask the same thing as I have an upcoming return trip ticketed for FIRST CLASS on United: the first 2 legs Bangkok-Seoul-Tokyo are on Asiana. The first leg is a 2 cabin aircraft; the second leg is a 3 cabin 747. I was 'downgraded' to business because from what the UAL rep told me, Asian doesn't release their 1st Class seats to partners; they had no access. The final leg from Tokyo-SFO is on United (747) in Global First.
    • Bangkok, can I access the Thai Royal First or just the Royal Orchid/Silk?
    • In Seoul, can I access the Asiana First or just the Business?
    • In Tokyo, can I access the ANA Suite (First) or just the regular one? (I know I can do United's)
    I'm *A Gold member so I will have lounge access regardless but wanted to know what I was entitled to as far as partner lounge access, rules, whether I'm travelling on their metal or as a *A partner and most importantly, whether the First Class seat has to be on the immediate, departing leg or part of the overall ticket. In my case, it's the 3rd and final one of 3, with one not offered due to aircraft, and one due to availability/blocking. Thanks so much for all feedback.
     
  6. kiwi
    Original Member

    kiwi Gold Member

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    Business lounges at BKK and ICN, NH or UA first class lounge at NRT.
     
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  7. matthewsf

    matthewsf Active Member

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    Thanks Kiwi. Based on your reply, I take it that the access to the First Class lounges is only granted prior to the immediately departing flight when/where the actual first class will be occupied...and not beforehand.
     
  8. eponymous_coward
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    eponymous_coward Gold Member

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    I suppose it's always classy to demand what one is not entitled to, to ask for managers, just for the privilege of a slightly nicer place to wait between flights.
     
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  9. kiwi
    Original Member

    kiwi Gold Member

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    Yes in general. OZ is more generous in that if you arrive at ICN in OZ F and depart in OZ C on a 2-class flight, you also get access to F lounge. This doesn't apply if the departing flight is 3 class but no availability in F, and also doesn't apply if arriving/departing on other airlines.
     
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  10. murphyjunk

    murphyjunk Active Member

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    I wonder if you can request an invitation card at LAX when on OZ201 first class, when on going flight is OZ747 in business class. that might save some problems in ICN. I've been given passes on CX for lax and hkg lounges in advance.
     

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