I've recently spent waaay too many hours trying to book 2 award tickets to Italy via Delta online...and without success! I'm able to find flights but when I try to book them, I'm always blocked. Seems that Air France is an issue. I've read other blogs on how to navigate Delta's system but my head is about to explode over why Delta makes it so hard to book int'l travel. On American, while not the user-friendliest website, I can generally search, hold and reserve without much trouble. Is Delta trying to drive us insane?