Delta website down for hours

Discussion in 'Delta Air Lines | SkyMiles' started by MSPeconomist, Oct 17, 2013.  |  Print Topic

  1. MSPeconomist
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    MSPeconomist Gold Member

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    Delta's website for purchasing award tickets, SkyMiles FF program transactions, OLCI, flight status, etc. has been out of commission since this morning. This includes the app.

    Apparently operations are not affected. Passengers can use airport kiosks to check in for flights.
     
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  2. MSPeconomist
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    MSPeconomist Gold Member

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    It seems to be up again now, after five hours, but not doing very well. Slow.....and it ate an itinerary of mine.
     
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  3. redtailshark

    redtailshark Silver Member

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    Hmmmmm.... if I actually wanted to use DL's product this could be problematic.

    Preparation for FUBAR? Testing to ensure all the relevant plug-ins and switches "work" as intended?
     
  4. ballardFlyer

    ballardFlyer Gold Member

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    They have Adobe CQ5 CMS as part of the "new site" from last winter. Probably upgraded it and kaboom.
     
  5. MSPeconomist
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    Others have lost itineraries. OLCI doesn't seem to be working, although I haven't seen any reports of long airport lines for kiosks or to check in with agents.
     
  6. gregm

    gregm Gold Member

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    Was being talked about in Delta Forum Lounge Thread this morning.

    (And I FINALLY was able to check in [with the app] for my trip to HNL)
     
  7. gregm

    gregm Gold Member

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    Arrgggghh. I just tried it again.....down again. ( .com, that is. I haven't tried app)
     
  8. MSPeconomist
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    Yep, "missed connection" again, but not the June 27 date; they fixed that.
     
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  9. gregm

    gregm Gold Member

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    Lol! "Fixed"?
    Now I see this:

    [​IMG][​IMG]
    A MISSED CONNECTION
    We've encountered an unexpected server issue. Our technicians are working on the problem and we expect to have you back online very soon. To book a trip or manage your itinerary, please call 1-800-221-1212.

    We apologize for any inconvenience.
     
  10. bigx0

    bigx0 Gold Member

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    App down too. They just tweeted:"Sorry, but @Delta website, mobile apps impacted again. Our tech teams are working on it. Check-in at airport kiosks. Tks for your patience."

    Amazing how they can break an already broken website.
     
  11. gregm

    gregm Gold Member

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    Now I see this:

    [​IMG][​IMG]
    We've encountered an unexpected server issue. Our technicians are working on the problem and we expect to have you back online very soon. To book a trip or manage your itinerary, please Try American Airlines.
     
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  12. redtailshark

    redtailshark Silver Member

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    Muahaha! :cool: But, you forgot to include the qualifier: "our * best in class * technicians are working..."
     

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