Fascinating to see the obvious low opinion the cartel has of passengers. After bleeding choiceless Americans and creating miles-free, airhell, DAL sends out a survey ignoring the wholesale destruction they orchestrated. asking instead whether the pilot greets you as you struggle to run the hell off their cramped, packed, airless plane and restore blood circulation and stand upright. Total ordeal, even after 70 minutes, which is why after aisle 5, pilots routinely hit it to avoid hearing how crappy things have become. Pilots don’t want to own this turd.