Delta SkyMiles Clarifies: They Didn’t Mean To Get Caught

Discussion in 'Blogstand' started by BoardingArea, Oct 28, 2014.  |  Print Topic

  1. BoardingArea

    BoardingArea News Feed

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    Last night I posted about how Delta's website stopped pricing stopovers on award tickets. Previously you were allowed one stopover and one open jaw on a roundtrip award ticket. Though as of yesterday, award tickets didn't price the same way. While open jaws still priced fine, itineraries with stopovers simply priced as multiple awards. Nothing surprises me anymore in this industry, so I can't say I was surprised to see Delta SkyMiles make a major award ticket policy change without notice. Delta Points has an update on the situation. It appears as if Delta is claiming that this was part of a "recent change in IT at delta.com." Per a message from someone at Delta management: The post Delta SkyMiles Clarifies: They Didn’t Mean To Get Caught appeared first on One Mile at a Time.

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