Delta plane swap: bump pax for Basketball team

Discussion in 'Delta Air Lines | SkyMiles' started by viguera, Dec 3, 2013.  |  Print Topic

  1. viguera
    Original Member

    viguera Gold Member

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    Not sure how I feel about this story... as long as everyone made it home I guess it's not that bad, and I'm always looking for a bump opportunity, but it still kind of smells bad :)

    http://www.dailymail.co.uk/news/art...ter-plane-Florida-Gators-basketball-team.html

    The original charter for the basketball team went MX, and Delta took everyone out of flight 5059 (ATL-GNV) and retasked the plane for the basketball team.

    All the passengers were rebooked in other flights, although it's unclear how many were given vouchers and/or left the same day.
     
  2. Wandering Aramean
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    Wandering Aramean Gold Member

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    Some were delayed up to 24 hours. But the contracts for the charters have real penalty clauses in them; the contracts with passengers don't. Also, it is easier to accommodate passengers in small groups than it is to put 35 people all to the same place.

    It comes off as bad press for the airline but they probably did everything just the way they should have in the end.
     
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  3. LETTERBOY
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    LETTERBOY Gold Member

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    I'm glad Florida lost the game they were going to. Karma's a b****. :D
     
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  4. MSPeconomist
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    MSPeconomist Gold Member

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    Folks on TOBB claim that the vouchers were in the $50-100 range--remember, this was not IDB and didn't require compensation, so we're talking customer service goodwill gestures--and some guy missed a funeral as a result of his flight being cancelled because the aircraft was cannibalized for the basketball team..
     
  5. DiverDave
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    DiverDave Gold Member

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    I'm amazed they could even play after a couple of hours in a CR2. :eek:

    David
     
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  6. Wandering Aramean
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    Wandering Aramean Gold Member

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  7. HaveMilesWillTravel
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    HaveMilesWillTravel Gold Member

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    Story made the (local) "news" here this morning.
     
  8. owenbrowntrout

    owenbrowntrout Silver Member

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    If I were a passenger I would sue. Win or lose, Delta should be made to pay.
     
  9. Wandering Aramean
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    Wandering Aramean Gold Member

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    :rolleyes:

    For what?
     
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