Delta Eliminating SkyMiles Stopovers In 2015

Discussion in 'Blogstand' started by BoardingArea, Nov 18, 2014.  |  Print Topic

  1. BoardingArea

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    Well, I think we all saw this coming. A few weeks ago, Delta changed their pricing engine to no longer allow stopovers on award tickets. Previously one stopover was allowed on a roundtrip, while using the new pricing engine, awards with stopovers priced cumulatively (meaning you were paying extra for your stopover). The next day a Delta spokesperson explained that this was caused by a recent IT change at delta.com, and that no change had occurred in the award stopover policy. The spokesperson claimed that stopovers continue to be bookable by phone, though that's not entirely true. Delta SkyMiles agents use the same pricing system that delta.com does, so in order to get a free stopover the agent has to manually price the award ticket. And that requires a lot of hanging up and calling again. Reading between the lines, I think the implications were perfectly clear -- Delta was starting to set up the IT for the 2015 SkyMiles program, and part of that was eliminating free stopovers on award tickets. The post Delta Eliminating SkyMiles Stopovers In 2015 appeared first on One Mile at a Time.

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