Delta 20 Minute Baggage Guarantee Extended Indefinitely

Discussion in 'Blogstand' started by BoardingArea, Apr 6, 2015.  |  Print Topic

  1. BoardingArea

    BoardingArea News Feed

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    In February of this year, Delta announced a new 20 minute checked baggage guarantee. Through their “Bags On Time” guarantee, Delta guarantees that your checked bag will arrive at the carousel within 20 minutes of your domestic flight arriving at the gate. If they fail to deliver, you’ll receive 2,500 bonus SkyMiles. Given the battle going on between Alaska and Delta, the introduction of this was clearly intended to compete with Alaska, which offers a similar 20 minute baggage guarantee. When Delta first announced the promotion it was done as a trial, and was only available through March 31, 2015. My guess is that this was a limited time offer so that Delta could see how well they could actually deliver on the guarantee and to see how consumers responded to it. The post Delta 20 Minute Baggage Guarantee Extended Indefinitely appeared first on One Mile at a Time.

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