Delayed overnight due to cancelled flight.

Discussion in 'United Airlines | MileagePlus' started by dhammer53, Sep 18, 2012.  |  Print Topic

  1. dhammer53
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    dhammer53 Gold Member

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    We flew SFO/CLE/LGA earlier in the week, When we arrived in CLE, I found out the CLE/LGA flight was delayed 2 hours. After 30 minutes went by, the flight, the last one of the night, was cancelled. We were re-booked the following morning.

    The gal at the United Club gave us food vouchers + a voucher for the Sheraton (nice place). In the old pmUA days, I would have walked away with travel vouchers for my overnight delay. When I asked, the gal said UA doesn't do this anymore, and I'd hear from UA within 24 hours (automatically). I'm writing this at 48 hours. ;)

    I didn't want to leave the RCC empty-handed. I knew that I wouldn't hear from UA quickly.

    How does UA handle this situation post merger? Was the gal at the club correct? Any idea what to expect from UA in compensation? We're both Gold.
     
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  2. Jimgotkp
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    Jimgotkp Gold Member

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  3. NYBanker
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    NYBanker Gold Member

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    Weather or mechanical?

     
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  4. dhammer53
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    dhammer53 Gold Member

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    The inbound flight from Manchester went mechanical. At that point, no plane = no flight.
     
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  5. marcwint55

    marcwint55 Gold Member

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    good luck, you may need it.
     
  6. NYBanker
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    NYBanker Gold Member

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  7. Sweet Willie
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    Sweet Willie Gold Member

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    tumbs up.png

    Thumbs Up, thanks for flying!
     
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  8. unavaca
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    unavaca Gold Member

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    [​IMG]
     
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  9. Flyer1976
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    Flyer1976 Gold Member

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    funny-pictures-einstein-creature.jpg
     
  10. KenInEscazu

    KenInEscazu Gold Member

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    Was there a "SPECIFIC ITEM" to accompany the form letter someone didn't have time to fill in because of all the complaints they have been receiving?
     

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