I am trying to help a friend with options. JAC to DFW to SAT today 9/27/11: 1638 JAC Jackson Sep 27, 2011 08:20 AM DFW Dallas/ Fort Worth Sep 27, 2011 12:00 PM Economy Q 24E, 24C, 24D AMERICAN AIRLINES 1464 DFW Dallas/ Fort Worth Sep 27, 2011 01:10 PM SAT San Antonio Sep 27, 2011 02:15 PM Economy Q Their flight (3 ppl) on AA out of JAC was delayed due to some "part" that is needed for the airplane. The part is being flown in from Chicago and the flight is delayed. There are no other flights avail on AA. They will miss their connection and the "only" avail flight out of DFW is 10:30 p.m. AA said they could "stand by" at DFW and see if they might get on another flight. Father is elderly, we are thinking of not waiting. Are there other options like asking AA to put them on another airline? Use AA miles to upgrade (for seat availability?) on other AA flights?