Dear Luxury Hotels: Stop Trying So Hard

Discussion in 'Blogstand' started by BoardingArea, Aug 18, 2015.  |  Print Topic

  1. BoardingArea

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    As I mentioned yesterday (in the context of the hotel hosting six weddings in a day), I spent the weekend at the St. Regis Monarch Beach. It's not my favorite hotel destination in the world, though it's a great weekend gateway from LA. I had an amazing time for the two days I was there, and would return in a heartbeat. But there was one thing I noticed which couldn't help but make me cringe. Generally I have lower expectations of service in the US than I do in Asia, for example. The service culture in most Asian countries is simply better, and also comes across more sincerely, especially when it comes to high end hotels. So while I appreciate hotels trying to provide great service in the US, sometimes I feel like they just fall miserably short, because they try too hard. The post Dear Luxury Hotels: Stop Trying So Hard appeared first on One Mile at a Time.

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