Current Status of 24 hour award cancellation....

Discussion in 'United Airlines | MileagePlus' started by corz123, Dec 15, 2013.  |  Print Topic

  1. corz123

    corz123 Silver Member

    Messages:
    146
    Likes Received:
    51
    Status Points:
    275
    I was told I could cancel any award ticket within 24 hours of booking and not incur a mile penalty or a redeposit fee? Is this true and how long does it take for the miles to return to my account? I apologize if this has been asking before but I've been hearing a lot of conflicting information from the agents and I would like what the official word is. Thanks!
     
  2. Flyer1976
    Original Member

    Flyer1976 Gold Member

    Messages:
    28,247
    Likes Received:
    33,912
    Status Points:
    20,020
    You can cancel anytime without fee prior to 24 hours of when the reservation was made. In my experience the miles can be redeposited quickly but the $ might take a few days.
     
    corz123 and chrislacey like this.
  3. adambadam
    Original Member

    adambadam Silver Member

    Messages:
    473
    Likes Received:
    384
    Status Points:
    595
    Same experience here.
     
    corz123 likes this.
  4. secretsea18
    Original Member

    secretsea18 Gold Member

    Messages:
    7,729
    Likes Received:
    44,584
    Status Points:
    14,020
    Miles seems to take a long time to be redeposited into my account whereas $$ is returned right away.
     
  5. Flyer1976
    Original Member

    Flyer1976 Gold Member

    Messages:
    28,247
    Likes Received:
    33,912
    Status Points:
    20,020
    Then it wasn't done properly most likely.
     
    desamo likes this.
  6. kwai
    Original Member

    kwai Gold Member

    Messages:
    5,977
    Likes Received:
    12,916
    Status Points:
    11,070
    Just had a similar scenario and DIG/R_1K is correct, the cancellation wasn't correctly done. Call back and have them process it correctly/fully and the miles should appear shortly thereafter. The money may take a bit longer.
     
    corz123 and Flyer1976 like this.
  7. davef139

    davef139 Gold Member

    Messages:
    5,361
    Likes Received:
    4,958
    Status Points:
    3,120
    Last few times I have had awards redeposited, the csr on the phone checked my balance before he hung up to confirm the miles were put back in.
     

Share This Page