Converting Citi AA Exec Card to Double Cash: Expedite $450 Annual Fee Refund by Calling

Discussion in 'Blogstand' started by BoardingArea, Aug 11, 2015.

  1. BoardingArea

    BoardingArea News Feed

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    Good morning everyone, the title of this post may sound obvious, but let me explain some background info first. When my Citi American Airlines Executive Credit Card's $450 annual fee posted, I called Citi and asked them to convert the card to a Citi Double Cash Credit Card. Unfortunately since the $450 annual fee had already posted to my credit card, I could not convert the card until paying off the $450 annual fee. After making a quick online payment from my Citigold Checking Account, I called back the next day to make the conversion. Citi is strange with their conversion process. The entire "process" of converting a credit card takes about 51 days (I think that is what the rep said). During those 51 days, Citi will send out the new credit card, but the old credit card will still be active. During those 51 days, if I decide to cancel the conversion request, all I would have to do is call Citi and tell them to stop the conversion. If after 51 days, I have not called to cancel the conversion request, the old card would be closed and the new card would remain open, thus completing the conversion. Long story short, on my new Citi Double Cash Credit Card, there is a $450 annual fee payment that I want refunded.

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