I can't say enough about this property. I've stayed at all Hilton properties in the downtown area over the years and can honestly say that the most consistant experience, bar none, has been at the Conrad. Location is great, self-parking across street in Nordstrom's garage with 5th floor lobby accessable via elevator from garage and NorthBridge mall w/o going outside. Self park is now validated with in/out privileges. I'm diamond and have had 100% suite upgrade success at least over the past two years. No, it doesn't have an executive lounge but you do get certs for breakfast and fruit plate and Voss/Figi waters as a welcome. As I opened with, the key is consistancy. No surprises. Friendliness of staff, Impecible housekeeping, etc.